Last Updated:  February 22, 2025

Thank you for choosing Zeco AI, a product of Ranjana Malviya (d/b/a Zeco AI). We strive to provide high-quality products and services for our customers. This policy explains the refund process and conditions under which refunds may be considered.

NO REFUNDS

Generally, all sales are final. Once your purchase is completed, we do not offer refunds or exchanges for any subscription fees, credits, or other digital goods associated with Zeco AI.

SPECIAL CASES

We understand that exceptional circumstances may arise. If you believe you have a compelling case for a refund, please reach out to us at contact@zeco.ai. We will review your request and, at our sole discretion, determine whether an exception is warranted.

PROCESSING OF EXCEPTION REQUESTS

1. Contact Us: Send an email with the subject line "Refund Request" to contact@zeco.ai, outlining the reason for your request.
2. Review Period: We will acknowledge receipt of your request within a reasonable timeframe. Our team will investigate any relevant details related to your order or account.
3. Decision Notification: Following our review, we will inform you whether a refund will be granted, and if so, any specific terms or conditions.

NO GUARANTEE OF REFUND

Submitting a request for a refund does not guarantee that a refund will be issued. All decisions are made on a case-by-case basis and are final.

if any refund approved, it will be credited to your bank account within 7-10 business days.

UPDATES TO THIS POLICY

We may update this Refund Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

CONTACT US

For questions or concerns regarding this Refund Policy, please email us at:
contact@zeco.ai